Payment Methods and How Checkout Works

We accept several payment methods, and each moves through checkout slightly differently. This page explains what to expect after you place an order so you know whether something has gone through.

Accepted methods

Prices are listed in Canadian dollars. We accept Interac e-Transfer, credit card, and USDT and selected other cryptocurrencies. The methods available to you are shown at checkout.

What happens after you order

Interac e-Transfer

You are taken to a confirmation page and the order is placed on hold. Send the transfer using the details shown. Once we receive and accept it, we move the order to processing and it is prepared for shipping. Because acceptance is manual, there is a short gap between your sending the transfer and the status changing — that gap is normal and does not mean anything is wrong.

Credit card

You are redirected to a secure payment form and then back to the site. Once payment completes, the order moves to processing automatically.

Cryptocurrency

You are taken to a confirmation page showing the wallet address to send to. Once the payment is confirmed on our side, we move the order from pending payment to processing. As with e-Transfer this step is manual, so allow for a short delay before the status updates.

Shipping

Canadian orders over $200 ship free. We ship to Canadian addresses only, and everything ships from within Canada, so orders do not pass through customs — see where we ship.

If something looks wrong

If an order sits in “on hold” or “pending payment” longer than you would expect, contact us with the order number rather than placing a second order. Duplicate orders are the most common avoidable problem at this stage.

Bulk pricing is available on request — see bulk and repeat orders. Full terms are in our terms and conditions.

All compounds are supplied for laboratory research use only, and not for human or veterinary use.